Shipping & Return Policies
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SHIPPING POLICY
Purchased items will be shipped within 3 business days of the order, or as the product becomes available if out of stock. Please allow up to 1 week from ship date for your delivery to arrive. If your order has not arrived within 10 days of purchase, please notify customercare@thelaserplumb.com and provide us with your order number. The Laser Plumb, LLC is not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact The Laser Plumb, LLC using the Contact button below if you have any questions. |
RETURN POLICY
If for any reason you are unhappy with your product, you may return any item for a refund provided it is unused and in the same condition that it was sent to you. We must receive any returned item within 30 days of purchase and you must include your order number or a copy of your invoice to be entitled to a refund. If your exchange is due to an error on our side, we will refund you the cost of shipping the item back to us. In all other circumstances, the purchaser will be responsible for shipping costs both ways. Prior to sending a return, please contact The Laser Plumb, LLC using the Contact button below to coordinate your return. |
